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Departments

Tech & Customer Support

Scrape vendor documentation, API changelogs, and platform status pages for technical updates. Monitor service uptime dashboards and incident reports across third-party providers. Build knowledge base pipelines that aggregate troubleshooting data from forums and support portals.

What We Do

Web Scraping

Scrape vendor documentation, API references, and platform release notes for technical updates. Extract troubleshooting solutions from forums, knowledge bases, and community sites. Collect service status data and incident reports from provider dashboards.

Web Monitoring

Monitor third-party service uptime dashboards and incident pages for outage alerts. Track vendor API changelog updates and deprecation announcements. Alert on platform policy changes and breaking updates that affect integrations.

Data Engineering

Build knowledge base pipelines that aggregate troubleshooting data from vendor docs and forums. Automate support ticket enrichment with web-sourced resolution data. Create platform health dashboards fed by uptime and incident data feeds.

Solutions for tech support teams

AI Search for Helpdesk

AI Augmentation Tech & Customer Support

Helpdesk Data Migration

Data Migration Systems Tech & Customer Support

Website-to-API for AI Agents

AI Augmentation Tech & Customer Support